Press Releases

EnergyPoint Research Publishes Report Regarding Leadership of Oilfield Suppliers
Greater Consistency and Professionalism Seen as Keys to Improved Performance
HOUSTON (September 7, 2010) – A recently released report by EnergyPoint Research maintains that in the wake of the BP Macondo Gulf of Mexico oil spill leading companies within the oilfield supply sector are positioned to play integral roles in advancing the industry's ability to execute, while also improving its overall reputation and performance...

EnergyPoint Research Announces 3rd Qtr 2010 Customer Satisfaction Update
Drilling Fluids Providers Enjoy Strong Marks
HOUSTON (August 17, 2010) – According to EnergyPoint Research's third-quarter report on customer satisfaction in the oil and gas industry, suppliers with limited exposure to directional drilling and measurement-while-drilling (MWD) segments tend to rate higher with customers for drilling-related services than those with greater levels of such exposure. M-I SWACO and BJ Services rated particularly well in the survey...

EnergyPoint Research Announces 2nd Qtr 2010 Customer Satisfaction Update
Subsea Equipment Ranked Low among Industry Segments
HOUSTON (June 10, 2010) – The oil and gas industry's ability to locate hydrocarbons in deepwater locations has outpaced the industry's technical ability to extract them, suggests a new report on industry customer satisfaction from EnergyPoint Research...

EnergyPoint Research Releases 2008-09 Oilfield Products and Services Rankings
Oilfield Customers Desire Consistent Performers in Cyclical Times; Four Companies Take Top Honors
HOUSTON (March 2, 2010) – Meeting customers' needs consistently, especially in cyclical times, is what sets apart four oilfield suppliers that earned top honors in customer satisfaction in an independent survey conducted over the past two years. First-place rankings go to M-I-SWACO for oilfield services, Derrick Equipment for oilfield products, Helmerich & Payne for land contract drilling and Noble Drilling for offshore contract drilling...

EnergyPoint Research Releases 2008-09 Contract Drillers Rankings
EnergyPoint Research Independently Rates Industry's Customer Satisfaction
HOUSTON (February 3, 2010) – EnergyPoint Research, a Houston-based independent market research company specializing in the oil and gas industry, today announces results from its 2008-09 comprehensive Contract Drilling Survey on customer satisfaction in the industry...

EnergyPoint Research Releases 2008-09 Oilfield Products Survey Results
EnergyPoint Survey Shows Customers Look for Greater Performance as Limits Are Pushed
HOUSTON (February 3, 2010) – Oilfield equipment and material suppliers Derrick Equipment, Sumitomo Metals Pipe & Tube, and Smith International captured the top three spots in EnergyPoint Research's 2008-09 comprehensive Oilfield Products Survey on customer satisfaction in the industry...

EnergyPoint Research Releases 2008-09 Oilfield Services Ratings
M-I-Swaco Rates First; Results Highlight Ability to Execute in Cyclical Times
HOUSTON (February 3, 2010) – Houston-based EnergyPoint Research, a market research company specializing in measuring and monitoring customer satisfaction in the oil and gas industry, today announces results from its 2008-09 comprehensive Oilfield Services Survey on customer satisfaction in the industry...

EnergyPoint Research Announces 3rd Qtr 2009 Customer Satisfaction Update
Lufkin Industries Leads Category Ratings
HOUSTON (December 1, 2009) – Well-completion products and services receive high marks in customer satisfaction, with the category outperforming many other industry segments since 2006, according to EnergyPoint Research's third-quarter survey on customer satisfaction in the oil and gas industry. EnergyPoint is an independent research company that conducts surveys throughout the year to measure the comprehensive opinions and perceptions of purchasing decision-makers and influencers concerning their satisfaction with major oilfield products and services...

EnergyPoint Research Announces Results from 2009 Natural Gas Midstream Services Survey
Copano Energy Takes Top Honors in Several Key Categories
HOUSTON (October 14, 2009) – EnergyPoint Research, a Houston-based independent market research company specializing in the oil and gas industry, today announces results from its 2009 Natural Gas Midstream Services Survey. The survey, a successor to a similar study conducted by EnergyPoint in 2006, focuses on customers' satisfaction with midstream providers across a range of categories, including gas gathering, processing and treating, transportation, storage and natural gas liquids services...

EnergyPoint Research Publishes Special Report Examining Ties Between Oilfield Satisfaction & Investor Returns
Oilfield Suppliers That Rate High in Customer Satisfaction Generate Higher Investor Returns, Cites New Report
HOUSTON (September 15, 2009) – Oilfield suppliers receiving high marks in customer satisfaction are experiencing superior shareholder returns relative to industry peers, according to a new report from Houston-based EnergyPoint Research, an independent market research company specializing in the oil and gas industry...

EnergyPoint Research Announces 2nd Qtr 2009 Customer Satisfaction Update
Need for Better Performance Leaves Opportunity for New Capital & Competitors to Enter Market
HOUSTON (July 29, 2009) – Drilling rigs and rig-related equipment suppliers mark low scores in customer satisfaction as indicated in the results of an industry-wide survey conducted by EnergyPoint Research, an independent market research company based in Houston. EnergyPoint conducts surveys throughout the year that measure the comprehensive opinions and perceptions of purchasing decisionmakers and influencers concerning their satisfaction with major suppliers and categories of oilfield products and services...

EnergyPoint Research Announces 1st Qtr 2009 Customer Satisfaction Update
Suppliers Pressured for Greater Reliability, Precision of Downhole Data
HOUSTON (April 22, 2009) – When it comes to searching for and identifying hydrocarbons in today's increasingly complex and unconventional geologic formations, providers of formation and well evaluation (FWE) services are important players. Results from EnergyPoint Research's First-Quarter 2009 MarketPartners® Report indicate survey respondents are very satisfied with the core and fluids analysis (CFA) services they have received from FWE providers, driven by the increased specificity and reliability of data gleaned from such geologic logging activities and the competence of the particular suppliers and personnel that service this segment...

EnergyPoint Research Publishes Special Report on Oilfield Customer Satisfaction Trends
Oilfield Suppliers' Ratings Dip Lowest in Mid 2008
HOUSTON (February 2009) – The last several years of prosperity for the oil and gas industry took its toll on customer satisfaction ratings, according to a special report just released by EnergyPoint Research. Since EnergyPoint began tracking customer satisfaction in the upstream oil and gas industry in 2004, its surveys registered the lowest scores in mid 2008 across multiple drivers of overall satisfaction and customer loyalty...

EnergyPoint Research Announces 4th Qtr 2008 Customer Satisfaction Update
Three-Year Trend Highlights Drill Bit Performance and Value
HOUSTON (January 30, 2009) – In 2008, oilfield customers' satisfaction with the performance and value of drill bit technology provided by suppliers rose significantly, up from already healthy levels in 2005 and 2007, according to EnergyPoint Research's independent customer satisfaction surveys of the oil and gas industry...

EnergyPoint Research Announces Launch of Online Portal
Subscription Service Enhances Data Deliverability, Provides Quarterly Oilfield Supplier Customer Satisfaction Intelligence
HOUSTON, (October 15, 2008) – EnergyPoint Research, the only market research firm to conduct independent surveys and publish comprehensive customer satisfaction ratings in the upstream oil and gas industry, has now enhanced its data deliverability capabilities with the launch of a new subscription-based online portal featuring quarterly updates...

EnergyPoint Research Announces 3rd Qtr 2008 Customer Satisfaction Update
Reveals Integrated Service Providers Struggling with Customer Satisfaction
HOUSTON (October 15, 2008) – In its third quarter 2008 MarketPartners® Update issued this week, EnergyPoint Research revealed a continued downward trend in customer satisfaction ratings through its ongoing independent monitoring of customer satisfaction in the oil and gas industry.

EnergyPoint Research Announces 2nd Qtr 2008 Customer Satisfaction Update
Second Quarter Shows Signs of Continued Strain in 2008
HOUSTON, July 17, 2008 – EnergyPoint Research, Inc., an independent research company that measures customer satisfaction in the oil and gas industry, introduces today a quarterly addition to its survey offerings that keep the industry updated regarding its satisfaction ratings among customers of oilfield services and oilfield equipment and materials companies.

EnergyPoint Research Recognized with the Houston Business Journal's 2008 Reader's Choice Ideation Award
Company Honored for Innovation through its Independent Measurement of Customer Satisfaction in Oil & Gas Industry
HOUSTON, May 14, 2008 – EnergyPoint Research, Inc., an independent research company that measures customer satisfaction in the oil and gas industry, announced today that it has received the Ideation Award, Readers Choice, from the Houston Business Journal. In its inaugural year, the Ideation Award honors those innovations that have changed products, processes and/or services in important Houston industries.

EnergyPoint Research Announces Results from 2007 Drilling / Wellsite Equipment & Materials Survey
Major Companies Rank among the Top and Bottom Performers
HOUSTON (Sept. 12, 2007) – Houston-based EnergyPoint Research, Inc. recently released the results of its 2007 EPR Customer Satisfaction Survey for providers of oil and gas drilling/wellsite equipment& materials. The independent bi-annual survey reflects evaluations from more than 630 oilfield customers offering equipment and materials to the oil and gas industry worldwide.

EnergyPoint Research Announces Results from 2006 Drilling & Wellsite Contractors Survey
Second Biennial Survey Reflects Increased Industry Participation; Rowan Companies Rated Highest
HOUSTON (August 2006) – While the oil and gas industry experiences strong growth amidst some of the most favorable market conditions in a generation for oilfield service suppliers, customer satisfaction has declined, as indicated by the results of EnergyPoint Research's 2006 Drilling & Wellsite Contractors Customer Satisfaction Survey.

EnergyPoint Research Announces Results from 2006 Natural Gas Midstream Services Survey
MarkWest and Copano Outrank Larger Peers
HOUSTON (April 2006) – EnergyPoint Research recently published results from its customer satisfaction survey covering domestic natural gas midstream service providers. Known for its benchmark surveys of oilfield product and service providers, this is EnergyPoint's inaugural survey covering providers of natural gas gathering, processing, and NGL-related services. In a sector most often thought to be dominated by large integrated players, small regional providers exhibited strong performance as MarkWest and Copano Energy captured the top two spots in the survey.

EnergyPoint Research Announces Results from 2005 Drilling / Wellsite Equipment & Materials Survey
Providers Large and Small Make Their Markin Inaugural 2005 Equipment & Materials Survey
HOUSTON, May 2005 – When it comes to satisfying customers in the oilfield equipment sector, some of the best performers are not necessarily the largest or most well known, according to newly released results from EnergyPoint Research, Inc.'s 2005 Wellsite / Drilling Equipment & Materials Survey.

EnergyPoint Research Announces Results from 2004 Drilling & Wellsite Contractors Survey
Precision Drilling Takes Top Honors
HOUSTON (March 23, 2004) – EnergyPoint Research announces today the results of an independent survey of customer satisfaction among drilling and wellsite contractors based on more than 1,000 evaluations from 191 respondents at more than 80 exploration and production companies worldwide. The groundbreaking survey rates and ranks 24 wellsite contractors across a variety of drilling and oilfield service attributes, categories and regions.