Each year, EnergyPoint surveys energy-industry professionals and consumers of various industry-related products and services around the globe in order to gather their opinions, perceptions and expectations concerning suppliers. The data collected via this process forms the basis for our company, product and service rankings and other industry-specific metrics used to gauge performance.
For top-ranked companies, EnergyPoint offers the Seal of Excellence™ and Customer Satisfaction Award™ program. These awards are based on responses from industry professionals who have utilized and depended upon the products and services rated. Read more concerning the program and our licensing policy.
The prestigious EnergyPoint Research Seal of Excellence is the recognized symbol of customer satisfaction in the global energy industry. Only an elite few companies earn the right to display this seal designating their premier position in the marketplace. High-performing suppliers are essential to meeting the complex challenges of this highly specialized industry. The Seal of Excellence is a proven way to identify companies whose customers recognize their ability to maintain high standards that impact customer satisfaction. It is also the distinctive mark on the EnergyPoint Customer Satisfaction Award, a physical testament to a company’s top performance in customer satisfaction.
EnergyPoint and its customer satisfaction data have been sourced by many leading business and industry media, including: Wall Street Journal, New York Times, Barron's, Sunday Times, Hart's E&P, Oil & Gas Journal, Oil and Gas Investor, and others. Doug Sheridan is also a frequent writer and speaker on the topic of customer satisfaction.
EnergyPoint maintains strict confidentiality and anonymity related to the data it collects and publishes. The identities of survey respondents and their employers are not divulged in EnergyPoint’s various published reports or its subscription data.