Ratings & Analysis Reports

Take a deep dive into the details of customers' satisfaction with oil and gas industry suppliers in EnergyPoint Research's comprehensive ratings and analysis reports. EnergyPoint is the only company that provides comparative customer satisfaction survey results for oilfield suppliers using our proprietary database of more than 750,000 data points detailing the performance of the industries' most relied-upon suppliers. These reports provide unmatched market data obtained through our objective survey process refined throughout the years.

Contact us at info@energypointresearch.com or +1.713.529.9450 to purchase any of the reports below or to subscribe to our Online Portal.


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Oilfield Products Suppliers

Customer Satisfaction Ratings & Analysis Report

 

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This comprehensive 120+ page report focuses on results from EnergyPoint Research’s most recent customer satisfaction survey of suppliers of equipment and materials utilized in the drilling, completion and production phases. The report includes detailed ratings and rankings for 34 major oilfield products suppliers, including: Aker Solutions, Baker Hughes, Cameron International, Caterpillar, Derrick Equipment, Dover, Dril-Quip, Expro, Exterran, Flowserve, FMC Technologies, Forum Energy Technologies, Frank’s International, Gardner Denver, GE Oil & Gas, Halliburton, Nalco Champion, National Oilwell Varco, Newpark, Nippon Steel & Sumitomo Metals, Oceaneering, Oil States, Omron IDM, Pason Systems, Rolls Royce, Schlumberger, TAM International, Tenaris, Tesco, U.S. Steel, Vallourec, Weatherford, and Worldwide Oilfield Machine.

The report incorporates results from more than 4,000 evaluations by qualified respondents at hundreds of E&P companies, drilling contractors, and upstream consultants for the most recent survey period. Its findings are presented using the same methodologies and analyses used to determine the official winners of EnergyPoint’s closely watched annual Customer Satisfaction Awards. Contents include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, and means and medians in dozens of attributes, categories, well types and applications. The report also includes EnergyPoint’s proven approach for identifying the strengths and weaknesses of suppliers of oilfield equipment and materials and their products.

The information in this publication is useful for individuals and organizations interested in understanding customer ratings of major oilfield product suppliers; identifying the various factors that drive customer satisfaction; and taking effective action to improve performance. Customized versions, including focused analysis on individual suppliers or segments, are also available upon request. The report can be purchased on a stand-alone basis, or at a discount as part of a subscription to EnergyPoint's Online Portal.

To purchase this report, click here to send us an email, or call us at +1.713.529.9450.


Offshore Contract Drillers

Customer Satisfaction Ratings & Analysis Report

 

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This insightful report incorporates more than 400 in-depth evaluations of major offshore drilling contractors by qualified respondents at domestic and global E&P companies for the most recent survey period. The 60+ page publication includes the same ratings methodologies and analyses used to determine the official category winners for EnergyPoint’s closely watched annual Customer Satisfaction Awards.

The publication details the most recent customer satisfaction ratings and rankings for seven major global offshore drilling contractors – Atwood Oceanics, Diamond Offshore, Ensco, Noble Drilling, Rowan, Seadrill and Transocean – across dozens of attributes, global regions, and well types. Contents include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, and means and medians in dozens of attributes, categories, regions, well types and applications. It also includes EnergyPoint’s proven framework for identifying and understanding the relative strengths of individual contractors.

The report is appropriate for professionals and organizations interested in understanding customer ratings of major offshore drillers; identifying the variables that help drive customer satisfaction; and acting upon the survey’s overall findings in ways that have lasting impact. It is available for purchase on a stand-alone basis, or at a discount as part of a subscription to EnergyPoint’s Online Portal. Customized versions, including focused analysis of specific contractors or segments, are available upon request.

To purchase this report, click here to send us an email, or call us at +1.713.529.9450.


Land Contract Drillers

Customer Satisfaction Ratings & Analysis Report

 

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This 50+ page publication includes the same ratings methodologies and analyses used to determine the official category winners for EnergyPoint’s closely watched annual Customer Satisfaction Awards. It incorporates results from more than 500 in-depth evaluations of onshore drilling contractors completed by qualified respondents at E&P companies operating in the U.S. Lower 48 & Canada for the for the most recent survey period.

Report details include the most recent ratings and rankings for six major onshore drilling contractors – Helmerich & Payne (H&P), Nabors, Patterson-UTI, Pioneer Energy Services, Precision and Unit Drilling – across dozens of attributes, regions and well types. Contents include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, and means and medians in dozens of attributes, categories, regions, well types and applications. Customized versions of the report, including focused analysis of specific contractors, are also available upon request.

The revealing study is useful for professionals and organizations interested in understanding customer ratings of major land drillers in the U.S. & Canada; identifying the major factors that currently drive customers' sense of satisfaction; and acting upon the survey’s findings in an effective manner. The report also includes EnergyPoint’s proven framework for identifying and understanding the relative strengths of individual drilling contractors or segments. It is available for purchase on a stand-alone basis, or at a discount as part of a subscription to EnergyPoint’s Online Portal.

To purchase this report, click here to send us an email, or call us at +1.713.529.9450.

Oilfield Services Suppliers

Customer Satisfaction Ratings & Analysis Report

 

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This report incorporates findings from more than 3,000 comprehensive evaluations by qualified respondents at domestic and global E&P companies and other upstream professionals and organizations for the most recent survey period. It includes EnergyPoint’s proven approach to identifying and understanding the relative strengths of major oilfield services suppliers, and employs the same ratings methodologies and analyses used to determine official category winners in EnergyPoint’s closely watched annual Customer Satisfaction Awards.

The publication examines the most recent ratings of oilfield suppliers by customers across 40+ organizational attributes, regions and service categories. Ratings and analysis of 15 major suppliers – Archer, Baker Hughes, Basic Energy Services, C&J Energy Services, Calfrac Well Services, Core Laboratories, Cudd-Thru Tubing, Delmar Systems, DistributionNOW, Expro, Frank’s International, Halliburton, Key Energy Services, MRC Global, Newpark Resources, Sanjel, Schlumberger, Scientific Drilling, Superior Energy Services, Tesco, Tetra Technologies and Weatherford International – are included. Contents include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, and means and medians in dozens of attributes, categories, regions, well types and applications. Customized versions of the report, including additional analysis of individual suppliers or segments, are available upon request.

This 90+ page volume is useful for professionals and organizations interested in understanding customer ratings of major oilfield service suppliers; identifying the factors that drive customer satisfaction; and effectively acting upon the survey’s findings. It is available for purchase on a stand-alone basis, or at a discount as part of a subscription to EnergyPoint’s Online Portal.

To purchase this report, click here to send us an email, or call us at +1.713.529.9450.


Oil & Gas Midstream Services

Customer Satisfaction Ratings & Analysis Report

 

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This 80+ page report details results from EnergyPoint Research’s most recent customer satisfaction survey focused on suppliers of domestic oil and gas midstream services. The report includes detailed ratings and rankings for 26 major midstream companies, including: Anadarko Midstream/WGP, Andeavor Logistics, Boardwalk Pipeline, Buckeye Partners, Crestwood Midstream, CSI Compressco, DCP Midstream, Enable Midstream, Enbridge, Energy Transfer, EnLink Midstream, Enterprise Products, Exterran, Inter Pipeline, Kinder Morgan, Lucid Energy, Magellan, MPLX/MarkWest Energy, NuStar, ONEOK, Phillips 66, Plains All American, Targa Resources, USA Compression, Valero Energy Partners and Williams.

The publication reflects results from 3,000+ evaluations by qualified respondents at more than 300 domestic E&P companies, industrials and marketers for the most recent survey period. The study includes the same ratings methodologies and analysis used to determine official winners of EnergyPoint’s closely watched annual Customer Satisfaction Awards. Contents include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, and means and medians in dozens of attributes, categories, and regions. It also includes EnergyPoint’s proven approach to identifying the relative strengths and weaknesses of today’s largest midstream providers.

The information in this comprehensive volume is appropriate for individuals and organizations interested in understanding customer ratings of major domestic midstream services providers; identifying the factors that drive overall customer satisfaction; and taking action to effectively improve performance in the segment. Customized versions, with focused analysis on individual suppliers or segments, are also available upon request.

To purchase this report, click here to send us an email, or call us at +1.713.529.9450.

Gasoline Retailers

Customer Satisfaction Ratings & Analysis Report

 

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This all-inclusive 200+ page report details results from EnergyPoint Research’s most recent customer satisfaction survey of covering U.S. gasoline retailers. The report is comprised of detailed ratings and rankings for 34 major gasoline retailers, including: 7-Eleven, Allsup’s, BP, Casey’s General Store, Cenex, Chevron, Circle K, Citgo, Corner Store, Costco, Cumberland Farms, Exxon Mobil, E-Z Mart, Holiday Stationstores, Kroger, Kum & Go, Kwik Fill, Kwik Trip, Love’s Travel Stops, Marathon, Meijer, Murphy USA, Phillips 66, Pilot Flying J, QuikTrip, RaceTrac, Sam’s Club, Sheetz, Shell, Sinclair, Stewart’s Shops, Sunoco, TravelCenters of America, and Wawa.

The report incorporates results from more than 19,000 evaluations by qualified respondents for the most recent survey period. Its findings are presented based on the same methodologies, techniques and analyses used for determining official winners of EnergyPoint’s closely watched annual Customer Satisfaction Awards. Contents include 1-to-10 point ratings, top-to-bottom rankings, evaluation counts, and means and medians in dozens of attributes, categories, and regions. The report also includes EnergyPoint’s proven approach for identifying strengths and weaknesses of individual retailers, with recommendations to improve performance in both absolute terms and relative to peers.

The information in this recently added publication is useful for individuals and organizations interested in: understanding customer satisfaction ratings of major U.S. gasoline retailers; identifying the various factors that drive customer satisfaction in the space; and taking effective action to improve performance.

To purchase this report, click here to send us an email, or call us at +1.713.529.9450.