Research Products & Services

We conduct surveys in
five industry segments
and provide compre-
hensive data and
ratings on customer
satisfaction through
our Online Portal.

  • Offshore Drillers
  • Land Drillers
  • Oilfield Products
  • Oilfield Services
  • Midstream Services

Total Customer Satisfaction Winners
Congratulations to these five companies that ranked the highest
in total customer satisfaction in our specific industry surveys.

  • Ensco   |   Offshore Drillers
  • Helmerich & Payne   |   Land Drillers
  • VALLOUREC   |   Oilfield Products
  • Newpark Resources   |   Oilfield Services
  • Markwest energy   |   Midstream services
  • MarketPartners®

    Read about our proven process for
    conducting quarterly surveys of a
    significant cross-section of qualified
    persons involved in the selection and use
    of oilfield products and services.

    Read More…
  • Speaking Availability

    Interested in knowing more about our
    Customer Satisfaction Index and the
    impact of satisfaction on financial
    performance?

    Read More…

Blog Posts of Interest

  • M&A: Customer Friend or Foe? – Part 1

    One of the more frequent questions we’ve gotten over the years has to do with the impact mergers and acquisitions have on customer satisfaction in the oil and gas industry…

    Read More…

  • What’s Going On at EnergyPoint?

    As the leading provider of independent research and market intelligence on customer satisfaction in the global oilfield supply sector, EnergyPoint Research is continually updating and improving our approach…Read More…

  • The Low Down on Sizing Up Suppliers

    I recently finished Malcolm Gladwell’s book, David and Goliath. For those who have not read it, the book offers some interesting perspectives on how individuals and groups that possess …Read More…