Research Products & Services

We conduct surveys in
five industry segments
and provide compre-
hensive data and
ratings on customer
satisfaction through
our Online Portal.

  • Offshore Drillers
  • Land Drillers
  • Oilfield Products
  • Oilfield Services
  • Midstream Services

Total Customer Satisfaction Winners
Congratulations to these five companies that ranked the highest in total customer satisfaction in our specific industry surveys.

  • Ensco   |   Offshore Drillers
  • Helmerich & Payne   |   Land Drillers
  • VALLOUREC   |   Oilfield Products
  • Newpark Resources   |   Oilfield Services
  • Markwest energy   |   Midstream services
  • MarketPartners®

    Read about our proven process for
    conducting quarterly surveys of a
    significant cross-section of qualified
    persons involved in the selection and use
    of oilfield products and services.

    Read More…
  • Speaking Availability

    Interested in knowing more about our
    Customer Satisfaction Index and the
    impact of satisfaction on financial
    performance?

    Read More…

Blog Posts of Interest

  • M&A: Customer Friend or Foe? – Part 2

    In Part 1 of this series, we discussed how customer defections and dissatisfaction can play very real roles in the under performance (or outright failure) of even the most highly touted corporate combinations…
    Read More…

  • The Customer Has Spoken

    In 2004, EnergyPoint Research first set out to discern which oil and gas equipment suppliers and service providers work best for their customers and to quantify their experiences. A decade of collecting and analyzing…Read More…

  • Top Oil Companies & Shale Innovation

    U.S. shale plays may be creating a novel way to measure the new breed of top oil companies. The standard yardstick of worldwide barrels produced per day still evokes names of familiar global players such as …Read More…