Market Intelligence for Today's Global Energy Industry
Market Intelligence for Today's Global Energy Industry
Listed below are companies ranking first in various key categories and regions from EnergyPoint Research’s latest Customer Satisfaction Surveys.
The EnergyPoint Research Seal of Excellence™ is available to those companies receiving the highest rating in a specific survey category. Backed by EnergyPoint's acknowledged objectivity and expertise, the seal is a recognized symbol of excellence in the oil and gas industry. Download PDF brochure.
The EnergyPoint Research Customer Satisfaction Award™ is an extension to the Seal of Excellence Program available to those companies receiving a first‑place rating in one of our survey categories. It is a physical tribute and testament to high‑performance companies delivering outstanding customer satisfaction. Download PDF brochure.
To view lists of top-rated companies by segment, click below.
| Category / Region | Winner |
|---|---|
| TOTAL SATISFACTION | Maersk Drilling |
| Asia & Pacific Rim | Shelf Drilling |
| Deepwater Wells | Valaris |
| Digital Oilfield & Big Data | Valaris |
| Gulf of Mexico | Transocean |
| Harsh Environment Applications | Maersk Drilling |
| Health, Safety & Environmental (HSE) | Valaris |
| Horizontal & Directional Wells | Transocean |
| HPHT Applications | Valaris |
| Job Quality | Valaris |
| Latin America & Mexico | Valaris |
| Middle East & North Africa | Valaris |
| Performance & Reliability | Maersk Drilling |
| Service & Professionalism | Borr Drilling |
| Shelf Wells | Maersk Drilling |
| Sub-Sahara Africa | Maersk Drilling |
| Technology | Transocean |
| Ultra-deepwater Wells | Transocean |
| Western Europe & North Sea | Maersk Drilling |
| Category / Region | Winner |
|---|---|
| TOTAL SATISFACTION | Helmerich & Payne |
| Appalachian Basin - Marcellus | Nabors Drilling |
| Ark-La-Tex | Precision Drilling |
| Bakken-Dakotas | Precision Drilling |
| Canada | Precision Drilling |
| Digital Oilfield & Big Data | Helmerich & Payne |
| Harsh-environment Wells | Precision Drilling |
| Health, Safety & Environmental (HSE) | Helmerich & Payne |
| Horizontal & Directional Wells | Helmerich & Payne |
| HPHT Applications | Precision Drilling |
| Interior Texas & Mid-Continent | Helmerich & Payne |
| Job Quality | Helmerich & Payne |
| Onshore Gulf Coast | Helmerich & Payne |
| Performance & Reliability | Precision Drilling |
| Service & Professionalism | Independence Contract Drilling |
| Shale-Oriented Wells | Helmerich & Payne |
| Technology | Helmerich & Payne |
| U.S. Rockies | Nabors Drilling |
| Category / Region | Winner |
|---|---|
| TOTAL SATISFACTION | ChampionX |
| Artificial Lift | ChampionX |
| Availability & Delivery | Ulterra |
| Casing Tubing | Vallourec |
| Cementing Equipment | Halliburton |
| Cements & Slurries | Schlumberger |
| Completion Fluids | Schlumberger |
| Completion Packers | TAM International |
| Connections & Couplings | Vallourec |
| Digital Oilfield & Data | Pason Systems |
| Downhole Completion Equipment | TAM International |
| Downhole Drilling Equipment | Schlumberger |
| Downhole Motors | Schlumberger |
| Drill Bits | Baker Hughes |
| Drilling Fluids Products | Newpark Resources |
| Engineering & Design | Pason Systems |
| Fishing Tools | Schlumberger |
| Flow Control Equipment | Cactus Wellhead |
| Fluids, Chemicals & Proppants | Newpark Resources |
| Harsh Environment Applications | Halliburton |
| Horizontal & Directional Wells | Pason Systems |
| HPHT Applications | Nippon Steel |
| Integrated Products | Halliburton |
| Intelligent Sensors & Controls | ChampionX |
| Manifolds, Flowlines & Connectors | TechnipFMC |
| Mud Pumps | Gardner Denver |
| Offshore Applications | Derrick Equipment |
| Perforating Guns | Schlumberger |
| Performance & Reliability | ChampionX |
| Personnel | Ulterra |
| Post-sale Support | Cactus Wellhead |
| Production Chemicals | ChampionX |
| Production Tubing | Vallourec |
| Proppants | Halliburton |
| Remotely Operated Vehicles | Oceaneering |
| Rig Engines | Caterpillar |
| Rig Instrumentation | Pason Systems |
| Rig-related Equipment | Derrick Equipment |
| Risers & Flexible Joints | Dril-Quip |
| Rotary Steerable Systems | Schlumberger |
| Sand Control Equipment | Halliburton |
| Shale-Oriented Applications | Newpark Resources |
| Solids Control Equipment | Derrick Equipment |
| Subsea Equipment | Dril-Quip |
| Subsea Wellheads & Trees | Dril-Quip |
| Surface BOPs | Schlumberger |
| Surface Production Equipment | Cactus Wellhead |
| Surface Wellheads & Trees | Cactus Wellhead |
| Top Drives | NOV |
| Tubular Goods | Vallourec |
| Tubular Handling Equipment | NOV |
| Ultra-deepwater Wells | TechnipFMC |
| Umbilicals & Controls | Schlumberger |
Note – A limited number of additional awards may be awarded to top-rated companies in specialized segments of oilfield products, including in subsea equipment, tubular goods, and others.
| Category / Region | Winner |
|---|---|
| TOTAL SATISFACTION | Newpark Resources |
| AHTS Vessels | Tidewater |
| Alaska | Schlumberger |
| Appalachian Basin - Marcellus | RPC |
| Asia & Pacific Rim | Core Lab |
| Bakken-Dakotas | Halliburton |
| California | Schlumberger |
| Canada | Calfrac Well Services |
| Casing & Tubing Running | Nabors Industries |
| Cementing Services | ProPetro |
| Completion-related Services | ProPetro |
| Core & Fluids Analysis | Core Lab |
| Data Processing, Imaging & Modeling | CGG |
| Deepwater Applications | Schlumberger |
| Digital Oilfield & Big Data | CGG |
| Directional Drilling | Schlumberger |
| Drilling-related Services | Newpark Resources |
| Eastern Europe & FSU | Core Lab |
| Fast Supply Vessels | Tidewater |
| Fishing Services | Schlumberger |
| Fluids Services | Newpark Resources |
| Formation & Well Evaluation | Core Lab |
| Geophysical Services | CGG |
| Gulf of Mexico | Schlumberger |
| Health, Safety & Environmental (HSE) | Newpark Resources |
| Horizontal & Directional Wells | Frank’s International |
| HPHT Applications | Frank’s International |
| Hydraulic Fracturing | ProPetro |
| Integrated Services | Halliburton |
| Interior Texas & Mid-Continent | Newpark Resources |
| International Regions | Core Lab |
| Job Quality | Core Lab |
| Latin America & Mexico | Schlumberger |
| Library Sales & Multi-client Studies | CGG |
| Logging-While-Drilling (LWD) | Schlumberger |
| Marine Services | InterMoor |
| Measurement-While-Drilling (MWD) | Schlumberger |
| Middle East & North Africa | Core Lab |
| Mooring Services | InterMoor |
| Offshore Applications | Newpark Resources |
| Offshore Data Acquisition | Petroleum Geo-Services (PGS) |
| Oilfield Supply & Distribution | DistributionNOW |
| Onshore Applications | Newpark Resources |
| Onshore Gulf Coast | Liberty Oilfield Services |
| Perforation Services | Baker Hughes |
| Performance & Reliability | Newpark Resources |
| Platform Supply Vessels | Tidewater |
| Sand Control Services | Halliburton |
| Service & Professionalism | Newpark Resources |
| Shelf Applications | Frank's International |
| Special Applications | Frank's International |
| Specialty Vessels | Bourbon Offshore |
| Sub-Sahara Africa | Frank's International |
| Technology | Core Lab |
| U.S. & Canada | Newpark Resources |
| U.S. Rockies | RPC |
| Ultra-deepwater Applications | Schlumberger |
| Water Management Services | Basic Energy Services |
| Well Testing | Halliburton |
| Western Europe & North Sea | Halliburton |
| Wireline Logging | Schlumberger |
| Workovers & Well Servicing | Basic Energy Services |
Note – A limited number of additional awards may be awarded to top-rated companies in specialized segments of oilfield services, including in marine services, geo-physical services, and others.
| Category / Region | Winner |
|---|---|
| TOTAL SATISFACTION | MPLX | MarkWest |
| Appalachian Basin - Marcellus | MPLX | MarkWest |
| Ark-La-Tex | Enable Midstream |
| Bakken-Dakotas | Crestwood Midstream |
| Canada | Keyera |
| Crude Storage & Terminaling | Magellan Midstream |
| Crude Transportation | Plains All American |
| Gas, NGL & Crude | Enterprise Products |
| Gas Compression | Archrock |
| Gas Processing & Treating | MPLX | MarkWest |
| Gas Storage | Enable Midstream |
| Gas Transportation | Crestwood Midstream |
| Gulf of Mexico | Shell Midstream |
| Health, Safety & Environmental (HSE) | Enable Midstream |
| Mid-continent | Enable Midstream |
| NGL Fractionation | Enterprise Products |
| NGL Transportation & Storage | Phillips 66 Midstream |
| Onshore Crude Gathering | Plains All American |
| Onshore Gas Gathering | MPLX | MarkWest |
| Onshore Gulf Coast | MPLX | MarkWest |
| Operations | Enable Midstream |
| Permian Basin | MPLX | MarkWest |
| Project Development | MPLX | Markwest |
| Service & Professionalism | Crestwood Midstream |
| Systems & Administration | Enable Midstream |
| Texas Intrastate | Crestwood Midstream |
| U.S. Rockies | Plains All American |
| Water Management | NGL Energy Partners |
| Category / Region | Winner |
|---|---|
U.S. Overall |
|
| TOTAL SATISFACTION | Wawa |
| Branded Stations | Phillips 66 |
| Commercial & Fleet Services | BP |
| Convenience & Ease | Kum & Go |
| Food & Merchandise | Kwik Trip |
| Loyalty & Rewards Program | Phillips 66 |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Pilot Flying J |
| Value | Kwik Trip |
| Store Facilities | QuikTrip |
| Service Quality | Wawa |
Mid-Atlantic Region |
|
| TOTAL SATISFACTION | Wawa |
| Branded Stations | Phillips 66 |
| Convenience & Ease | Wawa |
| Food & Merchandise | Wawa |
| Loyalty & Rewards Program | Wawa |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Phillips 66 |
| Value | Wawa |
| Store Facilities | Wawa |
| Service Quality | Wawa |
Midwest Region |
|
| TOTAL SATISFACTION | Kum & Go |
| Branded Stations | Chevron |
| Convenience & Ease | Kum & Go |
| Food & Merchandise | Kum & Go |
| Loyalty & Rewards Program | Kum & Go |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Kum & Go |
| Value | Kwik Trip |
| Store Facilities | QuikTrip |
| Service Quality | Kum & Go |
Northeast Region |
|
| TOTAL SATISFACTION | Cumberland Farms |
| Branded Stations | Marathon | Speedway |
| Convenience & Ease | Marathon | Speedway |
| Food & Merchandise | Cumberland Farms |
| Loyalty & Rewards Program | Cumberland Farms |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Cumberland Farms |
| Value | Marathon | Speedway |
| Store Facilities | Cumberland Farms |
| Service Quality | Cumberland Farms |
Northwest Region |
|
| TOTAL SATISFACTION | Kum & Go |
| Branded Stations | Phillips 66 |
| Convenience & Ease | Kum & Go |
| Food & Merchandise | Kum & Go |
| Loyalty & Rewards Program | Phillips 66 |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Kum & Go |
| Value | Costco |
| Store Facilities | Kum & Go |
| Service Quality | Kum & Go |
Southeast Region |
|
| TOTAL SATISFACTION | Wawa |
| Branded Stations | Marathon | Speedway |
| Convenience & Ease | Wawa |
| Food & Merchandise | QuikTrip |
| Loyalty & Rewards Program | Wawa |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Wawa |
| Value | Wawa |
| Store Facilities | QuikTrip |
| Service Quality | Costco |
Southwest Region |
|
| TOTAL SATISFACTION | QuikTrip |
| Branded Stations | Phillips 66 |
| Convenience & Ease | Kum & Go |
| Food & Merchandise | Kum & Go |
| Loyalty & Rewards Program | Kum & Go |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Love's |
| Value | QuikTrip |
| Store Facilities | Kum & Go |
| Service Quality | QuikTrip |
West Region |
|
| TOTAL SATISFACTION | Costco |
| Convenience & Ease | Phillips 66 |
| Food & Merchandise | Maverik |
| Loyalty & Rewards Program | Phillips 66 |
| Motor Fuels | Chevron |
| Highway & Distance Travel | Love's |
| Value | Phillips 66 |
| Store Facilities | Costco |
| Service Quality | Costco |