Below is a list of EnergyPoint Research press releases pertaining to its completed customer satisfaction studies, reports and updates, ratings and rankings, online portal and other research offerings, etc.
MPLX–MarkWest Captures Top Customer Satisfaction Marks, Followed by Enable Midstream, Plains All American, Andeavor Logistics and Crestwood Midstream
Highly Rated Companies Well Positioned As Industry Faces New Challenges and Expectations
HOUSTON (December 16, 2020) – EnergyPoint Research announces 2020 results from its Oil & Gas Midstream Services Customer Satisfaction Survey. Designed to independently track the performance of midstream suppliers in meeting the needs of the North American marketplace, the survey measures the customer satisfaction levels of providers across dozens of attributes, services and geographic regions...
Maersk Drilling Emerges as Top-Rated in EnergyPoint Research's Latest Offshore Drillers Survey; Helmerich & Payne Repeats as #1 Among Land Drillers
Runners-Up Are Valaris in the Offshore Segment, Precision Drilling in Onshore Study
HOUSTON (December 9, 2020) – Maersk Drilling received the top ranking in EnergyPoint Research’s 2020 Offshore Drillers Customer Satisfaction Survey. This is the first year the company, which separated from A.P. Moller-Maersk in early 2019, has been included in the survey’s official results. In addition to capturing the first-place rating overall in the offshore segment, the company garnered top marks in performance and reliability, service and professionalism, Western Europe & North Sea, shelf wells, and harsh-environment applications...
Newpark Resources Receives #1 Rating in EnergyPoint’s 2020 Oilfield Services Customer Satisfaction Survey,
Led by Marks for HSE, Reliability and Service
Core Laboratories, Liberty Oilfield Services,CGG and RPC Round Out Top Five
HOUSTON (August 12, 2020) – EnergyPoint Research announces results from its 2020 Oilfield Services Customer Satisfaction Survey. Newpark Resources, an independent provider of drilling fluids services and systems received the top rating in this year’s survey. In addition to ranking first overall, the company registered survey-high marks in fluids services, drilling-related services, HSE, performance and reliability, service and professionalism, offshore applications, and five additional categories...
Apergy Enjoys Top Global Honors in EnergyPoint’s 2020 Oilfield Products Survey, Led by Strong Scores For Performance & Reliability and Digital Oilfield
Derrick Equipment Ranks Second Overall, Followed by Newpark Resources, Gardner Denver and Dril-Quip
HOUSTON (January 22, 2020) – EnergyPoint Research announces final results from its 2020 Oilfield Products Customer Satisfaction Survey. The survey, which has been conducted annually since 2007, is one of several EnergyPoint studies focused on the oil and gas industry’s satisfaction with the products and services it utilizes and depends upon. More than 50 major products suppliers were listed in this year’s global survey, with a total of 33 companies receiving the minimum number of evaluations to be included in this the final rankings...
MPLX-Markwest-Andeavor Repeats As North America’s
Top-Rated Midstream Provider; Plains All American, Crestwood, Altagas and Boardwalk Round Out Top Five
Infrastructure & Services Needed to Facilitate Continued Oil and Gas Development and Growing Exports Place Midstream Providers in Spotlight
HOUSTON (November 5, 2019) – EnergyPoint Research, the leading provider of customer satisfaction ratings for the oil and gas industry, announces results from its 2019 Oil & Gas Midstream Services Customer Satisfaction Survey. The independent survey, which has been conducted ten times since 2003, is part of EnergyPoint’s growing series of studies focused on the industry’s satisfaction with the products and services it utilizes and depends upon. A total of 31 U.S. and Canadian midstream companies received the minimum number of evaluations needed to be included in this year’s rankings...
Commitment to Service and Adaptation to Changing Market Needs Drive Customer Ratings in EnergyPoint Research’s 2019 Gasoline Retailers Survey
Wawa Garners Top Customer Satisfaction Marks, Followed by Kum & Go, Sheetz Kwik Trip and QuikTrip
HOUSTON (September 25, 2019) – Newly released results from EnergyPoint Research’s 2019 Gasoline Retailers Customer Satisfaction Survey show notable changes since last year, with Wawa, Kum & Go, Sheetz and Costco seeing their top-ten rankings improve. In addition, Kwik Fill, Phillips 66 and BJ’s Wholesale Club moved into the top ten, while RaceTrac, Kroger, Maverik and Global Partners dropped out...
Apergy, Helmerich & Payne, Rowan Companies and Core Laboratories Garner Top Honors in EnergyPoint Research’s 2018‑19 Customer Satisfaction Survey
Top‑rated Oilfield Suppliers Focus On Quality, Execution, Reliability and Customer Service As Principle Tenets
HOUSTON (February 5, 2019) – As suppliers to the oil and gas industry adjust to lower commodity prices and continuing productivity gains in the field, findings from a newly released Oilfield Products & Services Customer Satisfaction Survey conducted by EnergyPoint Research indicate companies rated highest by customers are pulling away from their industry peers, both in terms of financial performance and customer loyalty...